Effective Date: 2nd Aug 2024
At Nilofer Gift, we strive to provide efficient and reliable shipping services to ensure your gifts reach their destination promptly and in perfect condition. Please review our shipping policy to understand how we handle and deliver your orders.
1. Shipping Destinations
We offer shipping to locations within India. If you are outside these regions, please contact us at helpnilofergift@gmail.com to inquire about possible shipping options.
2. Shipping Rates and Delivery Times
Your Product will be dispatched in 2 to 3 days.
- Standard Shipping: Delivery typically takes 14 business days. Shipping rates are calculated at checkout based on your location and the weight of your order.
- Express Shipping: For faster delivery, we offer express shipping options. Delivery typically takes 7 business days. Additional charges apply and will be calculated at checkout.
- Free Shipping: We offer free standard shipping on orders over 1000₹. This offer is valid for orders shipped within India.
3. Order Processing Time
- Processing Time: Orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Cutoff Time: Orders placed after 2 PM will be processed the next business day.
4. Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the provided link or by visiting our website and entering your tracking number.
5. Delivery Issues
- Incorrect Address: Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you realize your address is incorrect, please contact us immediately at helpnilofergift@gmail.com or via WhatsApp at 8830108369.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. International Shipping
- Customs and Duties: International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information.
- Delivery Times: International shipping times vary based on destination and customs processing. We are not responsible for delays caused by customs or other unforeseen circumstances.
7. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or destination. If your order contains restricted items, we will notify you and provide alternative shipping options or a refund.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
Nilofer Gift Riddhi Siddhi Complex, A2 303, Temghar Pada – Bhadwad Rd, Bhadwad, Bhadwad Gaon, Sonale Village, Bhiwandi, Maharashtra 421302 WhatsApp: 8830108369 Email: helpnilofergift@gmail.com
We are here to assist you and ensure your shopping experience with Nilofer Gift is smooth and satisfactory.