FAQs
Frequently Asked Questions
Nilofer Gift is an e-commerce gift shop offering a wide range of unique and high-quality gifts for all occasions, with doorstep delivery service.
You can place an order by browsing our website, adding items to your cart, and proceeding to checkout. Follow the prompts to enter your shipping and payment information.
We accept major credit cards, debit cards, and other secure payment methods such as PayPal and UPI.
Yes, we offer gift wrapping services for an additional fee. You can select this option during the checkout process.
After your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website.
We accept returns within 14 days of delivery, provided the items are in their original condition and packaging. Customized or personalized items are not eligible for return.
To initiate a return, please contact our customer service team at helpnilofer@gmail.com or via WhatsApp at 8830108369. Provide your order number and details of the item(s) you wish to return.
Yes, we offer international shipping. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the recipient.
Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes [Number] business days, while express shipping takes [Number] business days.
If you need to change or cancel your order, please contact us immediately. Once an order has been processed, we may not be able to make changes or cancellations.
Yes, we offer bulk and corporate orders. Please contact us at [Insert Contact Email] for more information and special pricing.
We strive to offer eco-friendly products and packaging whenever possible. Look for eco-friendly labels on our product descriptions.
We accept major credit cards, debit cards, and other secure payment methods such as PayPal and UPI.
If your order arrives damaged, please contact our customer service team immediately. We will assist you in resolving the issue and provide a replacement if necessary.
Yes, we offer digital gift cards in various denominations. They can be purchased on our website and emailed directly to the recipient.
You can contact our customer service team via email at [Insert Contact Email] or via WhatsApp at 8830108369.
Our customer service team is available from [Insert Hours] on [Insert Days]. You can also reach us via email or WhatsApp outside of these hours, and we will respond as soon as possible.
You can sign up for our newsletter by entering your email address in the subscription box on our website’s homepage. Stay updated on special offers, new arrivals, and more.
We carefully curate our product selection and work with trusted suppliers to ensure the highest quality. Each item undergoes thorough quality checks before being listed on our website.
After receiving your order, you will receive an email inviting you to review your purchase. You can also leave a review directly on the product page on our website. Your feedback helps us improve our offerings and service.